A Message From Regina
This month, I want to talk with you about some recent developments in our referral and placement industry. First, we are proud to announce that About Seniors is now a member of PASRS (Professional Association of Senior Referral Specialists). PASRS is a local Arizona-based trade association consisting of referral specialists, care communities, non-profits (like the Area Agency on Aging) and other organizations who adhere to a higher standard of service and assistance for those families looking for help with placement or senior eldercare services. Be sure to look for PASRS membership logos when using a placement specialist.
In addition, the governor of Arizona recently signed legislation into law, called HB2529. We at About Seniors anticipated and fully support this law. In short, it requires all referral companies (national companies doing business in Arizona too) to disclose conflicts of ownership or interests in facilities and communities. It also requires a referral business to disclose fees and how much a referral company will be paid by facilities, when providing services. Failure to do so will result in financial civil penalties for any company or facility that fails to provide these disclosures. We feel this law helps bring professionalism to our industry and supports the rights of clients and caregivers to know certain things and avoid being mislead.
So be sure that any placement agency you work with, About Seniors included, gives you a disclosure to sign which acknowledges that you have been apprised of the fees paid by any facility to that placement company. If you have any questions about this new disclosure ruling, please email me or call the phone number listed below and speak with a referral specialist. Be well…..take care…..Regina